Soilpro Sdn Bhd

What markets/ market segment/ competitor serve?

Soilpro’s business is in providing geotechnical testing services for the construction industry in Malaysia. The company specializes in laboratory tests on soil samples from site investigation works and in-situ earthwork control soil tests, that is, soil testing for civil engineering purposes. The company is commonly identified as a soil laboratory.


How much of the market they control?

Soilpro's control the National and International markets focus only geotechnical and testing laboratory. Soilpro's customers are mainly soil drilling and earthwork contractors. Table 1.0 shows the list of their customers



What benefit of our competitor offers?

Soilpro is aiming to offer to all clients a standard of service consistent with the requirements of the draft Laboratory Quality Manual for all services described. The MD is assuming the role of both the Technical Manager and Quality Manager. In a statement of authority, the Quality Manager is delegated the authority and responsibility for ensuring that the requirements for the Laboratory Quality Manual are met and the quality policy is adhered to. The Quality Manager shall be afforded the full support and freedom of action to perform his duties effectively. In case of absence of the Quality Manager, the Assistant Quality Manager shall be the nominated deputy. The Technical Manager and Assistant Quality Manager shall be approved signatories to sign the Laboratory's calibration certificates and or/test reports and test certificates, and to take responsibility for their content. The authority and responsibility for the day to day running of the laboratory and services are delegated to the Laboratory Manager.


Why customers buy from them?

The customers of Soilpro are increasing every year because of the high quality of services. The quality is such as Quality Policy and Quality Services.

Soilpro's continuous efforts for improvement both analytical and administrative are in having quality system in place to maintain quality objectives throughout the 2000's and beyond

Quality service is defined, not by internal perceptions, but by the standards and expectations of customers. Soilpro will present factual report base on customers' requirements



Products and/or services, pricing and promotion?

The product and pricing of this company offer are based on two testing which is Laboratory and Field Testing. Soilpro's core business is in providing an out source service to soil drilling and earthwork contractors who require the laboratory and/or site testing on soils. The services range from the most basic index soils tests to the highly specialised